Here is how to withdraw money from your account
In this section, we will explain what you need to do to withdraw money from your Parimatch account.
It is very easy to withdraw money from your account. Log in to your account, go to “My Account" and then click on the “Withdraw” button.
Once there, select your preferred payment method to withdraw your money and fill out all the necessary information. You need to correctly fill out your Personal Data and Personal Details information, to be able to withdraw money from your account.
It is important to remember that in order to withdraw money from your account, you must first bet at least 50% of the deposited amount and wait for the settlement of the placed bets. Bets settled with odds of 1 and/or settled with our “CashOut” service will not be considered.
Make sure you don't have an active bonus
Furthermore, you will not be able to make withdrawals if you still have an active bonus in your account. Fulfill all wagering requirements of the bonus or wait until it expires before making a withdrawal request.
It is important to remember that you need to use either the same payment method you used to make your deposit or any available, to make the withdrawal request.
If you don’t remember your password, click on Forgot password and follow the instructions.
If the error “Access to the game account is restricted” occurs, please contact Parimatch Customer Support.
then to Personal Data -> Account Confirmation where you can find documents status and notes.
There are some procedures needed to be followed up, our department will check your documents, and if everything matches then they will verify you as soon as possible.
- Your account is still under verification and it's need a little more time to be processed
- You have an active bonus
- You may have an active welcome bonus
- You may have used a different withdrawal payment method(not the same as the method used to deposit funds)
- You did not use at least 70% from each deposit
Please try resolving such issues. If it doesn’t help, try reinstalling the Parimatch app.
- At the top of the screen, select the “Slots” or “Live Casino” category;
- Select the casino game you’re interested in;
- Follow the on-screen prompts to place the bet and launch the game.
If you activate in the full site, then you need to click " Checkout " and enter the promo code in the special field. It can be found in the Bonus Terms CA. But if you are activating from the mobile version or application, then first you need to go to "Promotion terms" and then click Get . After that, a window will appear cashier, where you need to make a transfer for the appropriate amount.
The refund can be due to getting into the handicap or total.
Or if in football a player did not start in the starting lineup, but the bet is on his individual total.
There can also be a return on tennis if the player refused. In this case, if the refusal was before the end of the first set, all bets, except for those which are actually played, are returned, and if the refusal after the end of at least one set, then the refund for all odds: for the match and for the sets. In this case, bets on a win are considered by the decision of the judge.
As soon as the processing is done, it will be credited to your account/wallet.