Log in on your account and click on the «Finances» tab or «Withdraw money». Then select the system you want to use for withdrawal, and fill out all the data. Please keep in mind that you must enter your data. How to do it? Read the «How to sign up and activate account section».
One basic company rule may affect the withdrawal:
- For a successful withdrawal, you need to wager at least 70% of the deposit amount and wait for the bet settlement. Bets settled with odds of 1 and settled with the CashOut service are not taken into account.
If you don’t remember your password, click on Forgot password and follow the instructions.
If the error “Access to the game account is restricted” occurs, please contact Parimatch Customer Support.
then to Personal Data -> Account Confirmation where you can find documents status and notes.
There are some procedures needed to be followed up, our department will check your documents, and if everything matches then they will verify you as soon as possible.
- Your account is still under verification and it's need a little more time to be processed
- You have an active bonus
- You may have an active welcome bonus
- You may have used a different withdrawal payment method(not the same as the method used to deposit funds)
- You did not use at least 70% from each deposit
Please try resolving such issues. If it doesn’t help, try reinstalling the Parimatch app.
- At the top of the screen, select the “Slots” or “Live Casino” category;
- Select the casino game you’re interested in;
- Follow the on-screen prompts to place the bet and launch the game.
If you activate in the full site, then you need to click " Checkout " and enter the promo code in the special field. It can be found in the Bonus Terms CA. But if you are activating from the mobile version or application, then first you need to go to "Promotion terms" and then click Get . After that, a window will appear cashier, where you need to make a transfer for the appropriate amount.
The refund can be due to getting into the handicap or total.
Or if in football a player did not start in the starting lineup, but the bet is on his individual total.
There can also be a return on tennis if the player refused. In this case, if the refusal was before the end of the first set, all bets, except for those which are actually played, are returned, and if the refusal after the end of at least one set, then the refund for all odds: for the match and for the sets. In this case, bets on a win are considered by the decision of the judge.
As soon as the processing is done, it will be credited to your account/wallet.
