Casino

Do you want to spin slots? Go to the Slots section and choose any game.

To win, you need to make one of the combinations — paylines. For each slot, the paylines are formed in different ways, you can view them by clicking on the “i” in the game.

If you want to add more excitement to your casino games, you can activate any of the bonuses offered in the “Bonuses” section: a welcome bonus with several levels and different missions, free spins, cash bonuses, etc. To activate one of the bonuses, you need to deposit a casino balance with the “Checkbox” and enter the bonus code. The bonus will be activated after the successful deposit to the balance. You can check the progress of bonus wagering in the “My bonuses” section. Each bonus has its conditions, you can find them in the rules.

Do you want a live dealer's casino? Choose Live Casino or TV Games.

In Live Casino, you can play poker, baccarat, roulette, and other games with real rivals and a dealer. Also, you can chat with players in special chat rooms — this makes you feel like in a real casino.

Don’t forget to check the “Bonuses” tab!

TV Games combine different types of basic card (but not only) games: poker, baccarat, War of bets, etc. Bets are placed before or during the live-streaming. You can check the rules of the game by clicking on “How to play?”.

Do you want to bet on Grayhounds and Horse Racing? Click the following link.

TOP-10 questions
If you entered the wrong password several times. But do not worry, it will be unlocked in 30 minutes.
If you don’t remember your password, click on Forgot password and follow the instructions.
If the error “Access to the game account is restricted” occurs, please contact Parimatch Customer Support.
Hmm… Maybe you have already signed up on our website? If you do not remember your account credentials, try to reset your password by entering your phone number. Doesn’t work out? Contact our Customer Support and provide your full name and phone number.
To check the status of uploaded documents, you need to go to your account settings,
then to Personal Data -> Account Confirmation where you can find documents status and notes.
There are some procedures needed to be followed up, our department will check your documents, and if everything matches then they will verify you as soon as possible.
There are a few reasons why you can have withdrawal restrictions:
- Your account is still under verification and it's need a little more time to be processed
- You have an active bonus
- You may have an active welcome bonus
- You may have used a different withdrawal payment method(not the same as the method used to deposit funds)
- You did not use at least 70% from each deposit
The application should run at the same speed as the regular platform, so, if you’re encountering issues with the app’s performance, the reason is most likely external. It might be caused by the slow internet connection, other applications running on your device, not enough free space on your smartphone, outdated OS version, etc.
Please try resolving such issues. If it doesn’t help, try reinstalling the Parimatch app.
  1. At the top of the screen, select the “Slots” or “Live Casino” category;
  2. Select the casino game you’re interested in;
  3. Follow the on-screen prompts to place the bet and launch the game.

If you activate in the full site, then you need to click " Checkout " and enter the promo code in the special field. It can be found in the Bonus Terms CA. But if you are activating from the mobile version or application, then first you need to go to "Promotion terms" and then click Get . After that, a window will appear cashier, where you need to make a transfer for the appropriate amount.

There are many reasons for a refund. For example, if the game is interrupted and not played within 12 hours, or if the match has been postponed for more than 36 hours (this applies to almost all sports, there are only a few exceptions).
The refund can be due to getting into the handicap or total.
Or if in football a player did not start in the starting lineup, but the bet is on his individual total.
There can also be a return on tennis if the player refused. In this case, if the refusal was before the end of the first set, all bets, except for those which are actually played, are returned, and if the refusal after the end of at least one set, then the refund for all odds: for the match and for the sets. In this case, bets on a win are considered by the decision of the judge.
Please, be patient as your withdrawal is in process. Withdraw via net banking may take up to 48 hours (please, note – 48 working hours does not include weekends (Saturdays & Sundays) and public holidays). Withdrawals via PayTM may take any time between 1 to 5 days. All another payment systems may take up to 15 minutes.

As soon as the processing is done, it will be credited to your account/wallet.
Go to the “Payments History” section on the website or in the app — the reason will be indicated next to the rejected withdrawal.