You can make your betting account more secure through the process of the verification. Also, if you want to withdraw more than Rs 7500 from your betting account, then the process of the verification is mandatory. Without the verification you can only withdraw an amount of Rs 7500 or less from your account.
There are two types of verification process:
- Primary Verification
- Requested Verification
Primary Verification
Primary verification can be done by all types of customers by adopting a very simple process, and you need only a few documents to do the account verification. For this, it is necessary that you have an Aadhaar card and the mobile number linked to it must be active and present with you.
- Go to your account and click on Personal Data
- Click on Account Confirmation
- Aadhaar Card- Click on Verification Boy SMS
- Enter the 12-digit Aadhar card number
- Enter the verification code sent to the Aadhaar card linked number
- Your account will be verified in sometime
Requested Verification
Requested verification is for those customers who create an account but do not use it for a long time. It is required to keep the quality of the account correct. In this verification, some additional documents (other than the ones required for Primary verification) may also be needed along with an Aadhaar card which is mandatory.
- In this verification process you have to send email
- Enter email for verification
- Hold your Aadhaar card in hand and take a selfie with e-mail written on it
- Attach this selfie to the email you send to support@parimatch.in
- Your account will be verified soon.
If you don’t remember your password, click on Forgot password and follow the instructions.
If the error “Access to the game account is restricted” occurs, please contact Parimatch Customer Support.
then to Personal Data -> Account Confirmation where you can find documents status and notes.
There are some procedures needed to be followed up, our department will check your documents, and if everything matches then they will verify you as soon as possible.
- Your account is still under verification and it's need a little more time to be processed
- You have an active bonus
- You may have an active welcome bonus
- You may have used a different withdrawal payment method(not the same as the method used to deposit funds)
- You did not use at least 70% from each deposit
Please try resolving such issues. If it doesn’t help, try reinstalling the Parimatch app.
- At the top of the screen, select the “Slots” or “Live Casino” category;
- Select the casino game you’re interested in;
- Follow the on-screen prompts to place the bet and launch the game.
If you activate in the full site, then you need to click " Checkout " and enter the promo code in the special field. It can be found in the Bonus Terms CA. But if you are activating from the mobile version or application, then first you need to go to "Promotion terms" and then click Get . After that, a window will appear cashier, where you need to make a transfer for the appropriate amount.
The refund can be due to getting into the handicap or total.
Or if in football a player did not start in the starting lineup, but the bet is on his individual total.
There can also be a return on tennis if the player refused. In this case, if the refusal was before the end of the first set, all bets, except for those which are actually played, are returned, and if the refusal after the end of at least one set, then the refund for all odds: for the match and for the sets. In this case, bets on a win are considered by the decision of the judge.
As soon as the processing is done, it will be credited to your account/wallet.
